Billing Terms and Conditions
Last updated: June 4, 2026
These Billing Terms & Conditions explain how payments, billing information, order verification, shipping references, returns, and customer support are handled when you place an order with Melioraen.
By placing an order through our store, you confirm that the payment method used is valid, authorized, and that the billing information provided is accurate and complete.
Accepted Payment Methods
Melioraen accepts the following payment methods:
- Shop Pay
- Visa
- MasterCard
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- UnionPay
- Apple Pay
- Google Pay
- PayPal
The available payment options may be shown during checkout depending on your device, location, payment provider availability, and checkout settings.
Transaction Currency
All transactions on our store are processed in United States Dollars (USD).
Prices, order totals, applicable taxes, and any available charges will be displayed at checkout before you complete your payment.
If your bank, card provider, or payment provider processes your payment using another currency, they may apply exchange rates, conversion fees, or transaction fees. These fees are determined by your financial institution or payment provider and are outside the control of Melioraen.
Secure Payment Information
We use secure checkout technology and trusted payment providers to help protect your payment information during checkout.
Payment details are processed through the selected payment provider. Melioraen does not store your complete card number or full payment credentials after the transaction is processed.
Billing Accuracy
Customers are responsible for providing accurate and complete billing details, including the correct name, billing address, email address, and payment information.
Incorrect or incomplete billing information may result in order delays, payment failure, or cancellation if the order cannot be verified.
Order Verification
After payment is submitted, your order may be reviewed to confirm that the payment, billing details, and order information are valid.
If additional verification is required, we may contact you using the email address provided at checkout. Orders that cannot be verified may be delayed or cancelled.
Shipping Policy Overview
Once your payment is successfully processed and your order is confirmed, your order will be prepared for fulfillment.
Our standard handling time is 3–5 business days. After shipment, the estimated transit time is 5–15 business days. The estimated total delivery time is 8–20 business days.
We offer free shipping on all orders within the United States.
For complete shipping details, including order processing, cut-off time, tracking, and delivery timelines, please refer to our Shipping Policy page.
Return & Refund Policy Overview
Customers may request a return or exchange within 30 days of receiving the order.
Approved returns are completed by mail using a prepaid downloadable return shipping label provided by Melioraen after approval. Customers must download, print, and attach the approved return label before shipping the item back.
Refunds are issued to the original payment method within 16 business days after the returned item is received and inspected, if the return is approved after inspection.
For complete eligibility requirements, return instructions, exchange details, and refund conditions, please refer to our Return & Refund Policy page.
Privacy Policy Overview
Customer information is handled according to our Privacy Policy. Please refer to our Privacy Policy page for details about how personal information is collected, used, protected, and managed.
Contact Information
If you have questions about billing, payments, order verification, or your order status, please contact us:
Business Name: Melioraen
Email: info@melioraen.com
Business Address: 1200 Fendley Trce, Lawrenceville, GA 30045
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-5)
Business Timezone: GMT-5